Privacy Policy

1. Information We Collect

Information You Provide

When you use our website, you may voluntarily provide us with information, including:

• Contact Information: Name and email address when you submit our contact form
• Vehicle Information: Car make, model, and diagnostic codes when using our search features
• Communication Content: Messages, questions, or feedback you send us

Information Collected Automatically

When you visit our website, we automatically collect certain information, including:

• Usage Data: Pages visited, time spent on pages, links clicked, search queries
• Device Information: Browser type, operating system, device type, IP address
• Cookies and Tracking: We use cookies and similar technologies to improve your experience

2. How We Use Your Information

We use the information we collect to:

• Provide and improve our educational content and services
• Respond to your questions and support requests
• Analyze website usage to improve user experience
• Send you information about TrunkMonkey AI (if you opt in)
• Prevent fraud and ensure website security
• Comply with legal obligations

3. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share your information only in the following circumstances:

• Service Providers: Third-party companies that help us operate our website (hosting, analytics, email services)
• TrunkMonkey AI: Information related to app downloads or support may be shared with TrunkMonkey AI
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website:

• Essential Cookies: Required for the website to function properly
• Analytics Cookies: Help us understand how visitors use our site (Google Analytics)
• Functional Cookies: Remember your preferences and settings
• Advertising Cookies: Deliver relevant ads (if applicable)

You can control cookies through your browser settings, but disabling them may affect website functionality.

5. Third-Party Services

Our website may use third-party services that collect information:

• Google Analytics: Tracks website usage and traffic patterns
• Content Delivery Networks (CDNs): For fonts, icons, and other resources
• TrunkMonkey AI: Links to the TrunkMonkey AI app and website

These third-party services have their own privacy policies. We are not responsible for their practices.

6. Data Security

We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we have about you
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Opt-Out: Unsubscribe from marketing communications
• Cookie Control: Manage or disable cookies through your browser

To exercise these rights, please contact us using the information provided below.

8. Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children. If we learn that we have collected information from a child under 13, we will delete it promptly.

9. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected
• Right to know if personal information is sold or disclosed
• Right to opt-out of the sale of personal information
• Right to deletion of personal information
• Right to non-discrimination for exercising CCPA rights

We do not sell your personal information.

10. International Users

Our website is operated in the United States. If you access our site from outside the U.S., your information may be transferred to, stored, and processed in the United States. By using our website, you consent to this transfer.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated "Last Updated" date. Your continued use of our website after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: